Last updated: September 18, 2024

1. Introduction

Welcome to The Soap Factory (“we,” “our,” or “us”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, https://soapfactoryevents.com/, or interact with our services.

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, and other contact details you provide through forms or when you sign up for our services.
• Technical Information: IP address, browser type, device information, and how you interact with our website.
• Cookies and Tracking: We use cookies to enhance your experience and collect data on website usage.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.
• To respond to your inquiries and customer service requests.
• To send updates, marketing materials, or newsletters (with your consent).
• To comply with legal obligations.

4. Sharing Your Information

We do not share your personal information with third parties, except in the following cases:

• When it is necessary to provide services (such as payment processing or email delivery).
• To comply with legal requirements or protect our rights.

5. Security of Your Information

We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Withdraw consent at any time.

To exercise these rights, please contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Soap Factory
[email protected]
2995 Commercial St, San Diego, CA 92113